Data Deletion Policy

• You can request deletion of your account and personal data whenever you like, free of charge.
• We complete a verified request within 30 days.
• Deletion is permanent. Your listings, photos, chats and account cannot be recovered afterwards.
• We must keep payment and invoice records for tax and accounting law. We keep only what the law requires.
• Deleting your account does not automatically refund an unexpired plan. See our Refund Policy.

You can use any of these routes:

• Email indcars99@gmail.com with the subject “Account & data deletion request”, your name and your registered phone number and email.
• Use live chat on the Contact Us page while signed in and ask for account deletion.
• Call +91 81234 97166 (Mon – Sun, 9 AM – 8 PM IST) and ask for account deletion; we will confirm by email or SMS.

This page is the deletion-request address for the IndCars99 app, published on Google Play by Bliszkot and on the Apple App Store.

To protect you from someone else deleting your account, we confirm your identity first, usually by an OTP to your registered mobile number or a confirmation link to your registered email. If you can no longer access either, we may ask for other proof that you own the account. A request we cannot verify will not be processed.

You can withdraw the request before we finish, by replying to our confirmation.

Once verified, we delete or irreversibly anonymise:

Reports you filed are anonymised so we can still act on the listing you reported.

Some records must stay even after your account is deleted. We keep only what is needed, for only as long as needed, and restrict use to that purpose:

Deleting your account does not delete messages you sent that were already delivered to other users’ devices or that they exported themselves, and does not affect a completed transaction between you and another user.

• Active plan: Any remaining days are forfeited on deletion. If you are eligible for a refund, ask for it first (see the Refund Policy).
• Open rentals or bookings: Finish or cancel them, and return any deposits, before deleting. We may delay deletion until active bookings end.
• Listings: Anyone interested will no longer be able to reach you. Mark the vehicle sold or download photos you want to keep.
• Sign-in with Google: Deleting your IndCars99 account does not delete your Google account.
• Invoices: Download the invoices you need from your Profile before deleting; we can still provide a copy on request as long as we hold the record.

• We acknowledge your request within 2 business days.
• After verification we deactivate your account immediately and complete deletion within 30 days.
• We confirm completion by email or SMS to the contact on the account.

You do not have to delete your whole account. You can:

• Edit or remove your profile details and avatar in Profile.
• Delete individual listings and photos you uploaded.
• Turn off notifications, camera and location permissions in your device settings.
• Ask us to delete a specific item, such as one chat or an uploaded document, through indcars99@gmail.com.
• Ask for a copy of your data or a correction, as described in our Privacy Policy.

Third-party services

Some data sits with independent services that we use. We ask them to delete what we sent them, but you may also need to contact them: payment records at Razorpay (per their retention and legal obligations), your Google account and Google Analytics data (through your Google account settings), and your telephone operator’s SMS logs.

Other users

Photos or details you shared with another user are under their control once delivered. We cannot force them to delete it, but we can act on a complaint about misuse.

Questions about deletion: indcars99@gmail.com · +91 81234 97166. To complain about how a request was handled, write to our Grievance Officer at indcars99@gmail.com; if unresolved you may approach the Data Protection Board of India.