Shipping & Delivery Policy

All IndCars99 plans are digital services delivered immediately after payment is confirmed. There is no physical item to ship, and no shipping address is needed. Access is granted to your account on the IndCars99 platform via the website and mobile app.

• No courier or physical delivery. Plans are not sent by post, parcel, or courier.
• No shipping costs. The prices shown at checkout are the only charges; there are no additional delivery, handling or shipping fees.
• Delivered to your account. Access is linked to your registered IndCars99 account and remains active across the web and mobile apps (iOS and Android) as long as your plan is unexpired.

Once your payment is confirmed by IndCars99, your plan activates instantly:

• Immediate activation. When payment succeeds, the features of your plan become available in your account within a few seconds, usually instantly. You will see your plan name and expiry date in your profile.
• Invoice issued. An invoice is generated and sent to your registered email address. You can also view it in the app under My Account → Payments & Invoices.
• Notification. You will see a confirmation message in the app and may receive a push notification (if enabled) when your plan is activated.
• Multi-device access. Log out and back in on any device (or any app) to see your plan take effect immediately. The web and mobile apps always show the same membership status for your account.

In rare cases, your payment may succeed but your plan may not activate right away. Here is what to do:

• Wait a few minutes. The activation system usually takes a few seconds but may take up to 1 hour if the server is under load. Check your profile again after 5 minutes.
• Refresh or log out and back in. Sometimes the app shows a cached version of your account. Close the app fully and reopen it, or log out and log back in.
• Check your email. If your payment succeeded, an invoice will be sent to your registered email address within a few minutes. If you did not receive one, your payment may not have been confirmed.
• Contact support. If 1 hour has passed since your payment and your plan is still not active:
  • Email indcars99@gmail.com with your payment ID (from the confirmation screen) or invoice number (from your email).
  • Include your registered phone number and email address.
  • We will check and activate your plan manually if our system missed it.
  • Response time: within 2 business days.

Once your plan is active, access the paid features through the IndCars99 app or website:

• Plan features are always on. You do not need to do anything special to use your plan. Once it is active, premium features are available to you immediately.
• View your plan status. Open your profile → My Account → Membership. You will see your current plan name, the date it expires, and how many days are left.
• Renew before it expires. To avoid losing access, renew your plan before the expiry date. You can buy the same or a different plan, and new time is added from your current expiry date (not from today).
• Check which features are available. Each plan unlocks certain features (e.g., seeing seller contact details, publishing listings). Visit the Pricing page to see a full list of features per plan.

Plans are one-time purchases with a fixed duration. They do not auto-renew unless you subscribe to AutoPay.

• Fixed duration. Your plan grants access until the expiry date (e.g., 30 days from today). After that, access to premium features ends.
• No automatic charges. We will not charge you automatically when your plan expires. If you want to keep using premium features, you must manually renew it.
• Renewal reminder. We will send you a notification (email and push) a few days before your plan expires, so you have time to renew if you wish.
• Your data stays. When your plan expires, you lose access to premium features but your account, listings, messages, and data remain. They are not deleted. You can view them again by renewing.
• AutoPay (optional). If your plan supports it and you enable AutoPay (UPI mandate), your plan will auto-renew on the expiry date at the same price. You will be notified before the renewal charge. You can cancel AutoPay from your profile at any time.